About Us

TOBY DUNCAN is an online clothing retailer based at 47 Rangitikei Street, Palmerston North Central, Palmerston North 4410, New Zealand, and this store is the whole of our range: practical everyday clothing for workdays, weekends and everything between.

The collection focuses on the pieces people reach for most - comfortable tops, versatile dresses, easy layers - priced so that refreshing a wardrobe does not feel like a project.

Orders are packed in Palmerston North by the same small team that answers your emails, so questions rarely wait long for a reply.

Every order is prepared and sent within 1-3 business days, estimated delivery is 15 business days, and shipping is estimated at checkout from the distance between Palmerston North and the delivery address. If a parcel arrives damaged, message us within 48 hours; if a parcel is lost, message us within 7 days of the expected delivery. Returns are accepted within 30 days of delivery on unworn items with their tags still attached.

Questions about a size, a fabric or an order are welcome at service@tobytrend.shop or on +64 21 597 204. We answer within 48 hours, Monday to Friday.